Processing Time
Orders are processed within 24 to 48 hours.
Order Cut-off
Orders placed after 1:00 PM will be processed the next working day.
Shipping Schedule
We ship Monday through Friday only.
Free Shipping Promotion — SHIPONUS
Eligible orders receive free standard shipping through the SHIPONUS promotion, subject to the following terms and conditions:
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The merchandise subtotal must be $1,000 USD or more, after any eligible product discounts have been applied but before taxes, shipping charges, and other applicable fees.
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Free standard shipping will be applied automatically at checkout when the order meets all eligibility requirements.
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The promotion is valid only for orders shipped to eligible addresses within the United States.
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The promotion is not valid for international shipments.
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The promotion may be combined with seasonal sales, automatic discounts, or promotional pricing offered directly by HRS Supplies and automatically applied through our online store.
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The promotion may not be combined with customer-requested discounts, individually negotiated prices, accepted offers, custom quotations, special pricing arrangements, manually issued discounts, or store credit.
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An exception may be approved only through a prior written agreement between HRS Supplies and the buyer before the order is placed.
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The promotion applies only to eligible standard shipping charges. Customers who wish to upgrade to a faster shipping method may select an available expedited service at checkout for an additional cost.
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The promotion does not cover freight services, taxes, duties, customs fees, special handling charges, or other additional fees.
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Oversized, overweight, hazardous, freight-only, or otherwise restricted items may be excluded.
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HRS Supplies reserves the right to select the carrier and standard shipping service used for qualifying orders.
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HRS Supplies reserves the right to modify, suspend, or discontinue this promotion and to reject or cancel its application to orders that do not meet these conditions.
Carriers & Costs
Available carriers, estimated delivery dates, and shipping costs are displayed at checkout.
Delivery Delays
Once an order is handed to the carrier, we are not responsible for delays in delivery.
Delivery Service and Estimated Timeframes
We partner with USPS, FedEx, and UPS to offer reliable shipping throughout the United States. Delivery times are estimates and may vary based on your location, weather conditions, or carrier delays.
USPS Services
Priority Mail: 1–3 business days
Priority Mail Express: 1–2 calendar days (fastest USPS service)
First-Class Mail / First-Class Package: 1–5 business days (for smaller/lighter items)
USPS Ground Advantage / Retail Ground: 2–8 business days (economical ground option)
FedEx Services
FedEx Ground / Home Delivery: 1–5 business days (based on distance)
FedEx Express Saver: 3 business days
FedEx 2Day: 2 business days
FedEx Standard / Priority / First Overnight: Next business day (delivery by morning, noon, or end of day depending on service)
UPS Services
UPS Ground: 1–5 business days (based on distance)
UPS 3 Day Select: 3 business days
UPS 2nd Day Air: 2 business days
UPS Next Day Air: Next business day (delivery time depends on service level)
International Shipping
At HRS Supplies, we are happy to serve customers outside the United States. Please review our international shipping terms before placing your order:
Shipping Cost
Customers are responsible for all international shipping charges.
Shipping rates are calculated at checkout based on the selected carrier, destination country, and package weight/size.
Custom Duties and Taxes
All international orders may be subject to import duties, customs fees, and local taxes upon arrival in the destination country.
These charges are not included in the item price or shipping cost at checkout.
Customers are solely responsible for paying any applicable fees charged by their local customs authority.
Refusal to pay customs or import fees may result in the package being returned or abandoned. In such cases, HRS Supplies will not issue refunds for shipping costs or customs fees.
Delivery Timeframes
International delivery times vary by destination and selected carrier service.
While most orders arrive within 7–21 business days, delays may occur due to customs processing or international carrier handling.
Tracking information will be provided whenever available.
Important Notes
HRS Supplies is not responsible for delays caused by customs inspections or other international shipping factors beyond our control.
Customers are encouraged to check with their local customs office for information on potential fees before placing an order.